JANI Maids Cleaning Services ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a booking or quote request, or contact us.
Information We Collect
We may collect the following types of information:
- Contact information — name, email address, phone number, and company details you provide.
- Booking and service details — property address, service preferences, scheduling information, and notes about your cleaning needs.
- Communications — messages you send through our contact form, email, or phone.
- Technical data — IP address, browser type, device information, and usage data collected through standard server logs and security tools.
How We Use Your Information
We use collected information to:
- Process and respond to booking requests, quotes, and contact inquiries.
- Communicate with you about appointments, service updates, and customer support.
- Improve our website, services, and customer experience.
- Maintain security, prevent fraud, and comply with legal obligations.
Sharing of Information
We do not sell your personal information. We may share information with trusted service providers who assist us (such as email delivery or hosting providers) under confidentiality obligations, or when required by law.
Data Retention
We retain information for as long as needed to fulfill the purposes described in this policy, manage bookings and customer relationships, resolve disputes, and comply with legal requirements.
Your Choices
You may contact us to update or request correction of your contact information. You may opt out of non-essential marketing communications at any time by replying to a message or contacting us directly.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at info@janimaid.services or +1 (671) 480-7161. Mailing address: PO Box 217881, Barrigada, Guam 96921.